Q. When will my greenhouse be shipped if it was purchased “on backorder“?
Typically, once we go low on stock for particular unit, we put in a request for restocking with our production. Depending on the volume of orders/backorders, it can take between few weeks to several months to get the item restocked and ready for shipping.
Below estimate dates reflect the timeline when we expect to have restock arrived to our warehouses in WA state, after which they will be fulfilled/shipped per standard terms, in the order they were received.
Upon receipt of restock shipments, we always try to get all backorders filled and shipped as soon as possible. In some cases we may have your backorder shipped prior to expected date. You will be notified by email once your backorder has been shipped. If you may have any questions you are always welcome to contact our Customer Service, and we will be glad to assist you.Worry-free policy: In case you may change your mind, or an unexpected delay may occur – you may request to have your backorder cancelled and receive a full refund. This policy applies only for backorders that have not been shipped.
(ClimaPod BACKORDER RESTOCK ETA UPDATE as of May 1, 2022)In Stock models ship within 1-2 weeks
- 4MM HOBBY series (size: 9×12) is IN STOCK .
- 6MM VIRTUE series (size 9×14) is IN STOCK .
- 6MM VIRTUE series (size 9×21) and
6MM VIRTUE XL series (sizes 9×28, 9×35, 9×42)
will be back in stock & ready for pick-up/shipping between May 10 – May 20, 2022.
- 4MM PASSION series (sizes 9×14, 9×21) and
4MM PASSION XL series (sizes: 9×28, 9×35, 9×42) are IN STOCK.
- 6MM SPIRIT series (sizes 7×12, 7×14, 7×21) and
6MM SPIRIT XL series (size 7×28, 7×35, 7×42) are IN STOCK.
- 6MM ARCHED CLIMAORB series (sizes: 9×14, 9×21) and
6MM ARCHED CLIMAORB XL series (sizes: 9×28, 9×35, 9×42)
will be back in stock & ready for pick-up/shipping between May 25 – June 15, 2022.
Please order online or contact our sales representatives for reserving preferred greenhouse models.
Q. It’s Winter/Spring season, could that affect the time when I will receive my ClimaPod Greenhouse order?
Please consider additional 5-10 business days in addition to the standard average transit of 10-14 business days, allowing total up to 15-24 business days, for your order to be processed, prepared, and shipped from our warehouse and get delivered to your nearest terminal, from where our carrier will contact you to schedule a delivery to your house.
Given the current situation with Covid-19, and major delays & interruptions in global and domestic transit times, it is typical for shipping carriers to require extra time for transit of your greenhouse order. Additionally, during Winter/Spring season we tend to have extremely high volume of orders which requires additional time for preparing and shipping all orders promptly. We will do our best to have all orders/backorders shipped promptly and in the order they were received.
You are always welcome to contact our customer support team at firstname.lastname@example.org and email@example.com to get current shipping transit estimates, status of your shipment, and tracking information (for orders that were already shipped).Happy Gardening!
Q. How does the greenhouse ship to me?
Even though we put a lot of effort into making every shipment go perfectly, it is customer’s responsibility to report any damage or missing boxes/pieces during order delivery. In such event, customer needs to note the issue on the delivery receipt and immediately email our customer service team.
Q. When will my greenhouse arrive at my front door?
We usually receive tracking confirmation from the warehouse within 24-48 hours of your purchase being shipped which our customer service representatives will send you to provided email along with Receiving Instructions and Packing List reflecting total box count and how your order is packed.
Q. Do you sell larger greenhouses than on your website?
Yes, you may request additional information on the custom larger (longer) models from our customer service representatives. If you have an existing ClimaPod greenhouse, you can purchase extension sets which can be added to an already-built greenhouse.
Q. How strong is a ClimaPod greenhouse?
Q. How much wind can ClimaPod greenhouse withstand?
Q. What is their snow load capacity?
Q. Where should I locate my greenhouse?
The selection of a site involves taking into consideration three important factors:
- the most desirable location should be partially shaded by deciduous tree(s) or lacking shade draped with an external shade cloth over the greenhouse;
- the site should also be sheltered from the wind by a tree(s) or some other barriers;
- the site should be level and allow for good drainage.
Q. How do I secure the greenhouse?
All ClimaPod Greenhouses comes with ~5″ aluminum base that can be connected to most kinds of foundations.
Q. What kind of greenhouses does ClimaPod offer?
Q. What is polycarbonate?
Q. What makes a polycarbonate greenhouse better than a glass one?
Polycarbonate panels are virtually unbreakable. It is a great advantage, considering their longevity as well as their safety, especially crucial when younger children or the elderly are involved.The light weight of the panels – less than 2-3 lbs – is another advantage that affects the convenience of assembly or even re-location option (assembled 9’x12′ greenhouse is less than 250 lbs).
In addition the Polycarbonate panels protect everything inside the greenhouse from the harmful UV rays, either it is shelving, pots, tools or your skin.
Q. What are Clear Polycarbonate panels?
Clear Polycarbonate panels are unique for ClimaPod Clear greenhouses. They combine the visual appearance and functional effects of glass with the advantages of polycarbonate greenhouse.These are solid panels that have about 90% light transmission and this helps to make flowers and plants inside the greenhouse to be a part of your garden landscape. You can see everything inside the greenhouse just like through glass and your plans will enjoy maximum light exposure.
On the other hand, Clear polycarbonate panels are fully safe since they are virtually unbreakable, and their light weight makes the assembly process easier and more convenient.
Q. What sizes are available for ClimaPod greenhouses?
Spirit series come approximately with 7′ width and 12′, 14′, 21′, 28′, 35′, or 42′ depth
Passion & Virtue series come approximately with 9’ width and 14’, 21′, 28′, 35′, or 42′ depth.
Arched ClimaOrb series come approximately with 9’ width and 14’, 21′, 28′, 35′, or 42′ depth.Note that you can always request a quote for a longer ClimaPod or custom connect few of the greenhouse kits in order to increase the length.Please click “here” to see all ClimaPod Greenhouse models.
Q. Is it possible to enlarge your greenhouse?
Q. What accessories are available for the greenhouse?
All greenhouses include vents with manual openers and base.For ClimaPod Virtue, Passion, Spirit and Hobby additional accessories are available in separated kits: Shelving, Solar Fans, Louvers, and Automatic Vents Openers.
For more details check the products pages at this website.
Q. What are main advantages of Polycarbonate vs Glass?
ClimaPod’s twin-wall polycarbonate offers high impact resistance, excellent heat retention and 80-90% light transmission. ClimaPod greenhouse polycarbonate sheets are designed and engineered specifically for greenhouse use.
All of our panels have UV protection on the outer side to help protect your plants from getting burnt by UV rays and prevent the polycarbonate from yellowing after many years of use. The multi-layer structure reduces heating costs in winter while minimizing excessive heat in summer. Polycarbonate has an insulating effect, so the temperature in the greenhouse will be more even and create a better growing habitat.
Q. How long will a Polycarbonate greenhouse last?
Q. Can the frame rust?
Q. How to choose a greenhouse site?
Q. What is the return or cancellation policy?
– The shipping & handling fees are nonrefundable.
– The customer is responsible for arranging the return of product, or the return shipping cost will be also deducted from the remaining total.
– Please note that the product will only be accepted in unopened original boxes.
– Products purchased with discounts or promotions cannot be returned.Please contact our representatives to learn more.
Q. What kind of surface does the greenhouse need?
Q. How should I anchor a ClimaPod greenhouse?
Q. How do I clean the greenhouse?
Q. How do I ask for replacement/missing parts?
If you believe that you have some part missing please contact our customer service through this website contact form or by sending an email to firstname.lastname@example.org and our team members will promptly assist you.
Some of the supplied product, its packaging, and components may contain chemicals known to the State of California to cause cancer, birth defects, or reproductive harm. This Notice is provided in accordance with California’s Proposition 65.